Request software assistance Basic Features: Opening Skype for Business This includes signing on to Skype for Business, finding and adding contacts, organizing your contact lists, starting an instant messaging session, sending attachments, voice and video chat, using the virtual white board, sharing monitors and programs and group conversations. While most of the content in the video below remains relatively unchanged, note that Microsoft 'Lync' has been renamed as 'Skype for Business.' Learn about the basic and advanced functionality of the Microsoft Skype for Business (previously called Lync) desktop client.